Refund Policy

Last updated: September 17, 2025

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At Cristina Barr Photography, we strive to provide high-quality photography services. Please read our Refund Policy carefully before booking. By securing a booking with us, you agree to the following terms:

 

 

 

1. Deposits / Retainers

 

 

• All deposits/retainers paid at the time of booking are non-refundable.

• Deposits secure your session date and time, and prevent us from accepting other bookings during that period.

 

 

 

 

2. Cancellations by Client

 

 

• Cancellations made by the client after booking are not eligible for a refund of the deposit.

• If the client cancels after full payment, only the amount beyond the deposit may be refundable, depending on how close to the session date the cancellation occurs:

   

  • More than 7 days before session: 50% of the remaining balance (excluding deposit) may be refunded.

  • Less than 7 days before session: No refunds will be issued.

   

 

 

 

 

3. Rescheduling

 

 

• Clients may reschedule once (subject to availability) without penalty if notice is given at least 7 days before the scheduled session.

• Rescheduling within 7 days of the session may require a rescheduling fee.

 

 

 

 

4. Cancellations by Photographer

 

 

• In the unlikely event that we must cancel your booking due to illness, emergency, or unforeseen circumstances, you will receive a full refund of all payments made, including your deposit.

• Alternatively, you may choose to reschedule to the next available date.

 

 

 

 

5. No-Shows

 

 

• If the client fails to attend the scheduled session without notice, no refund will be provided.

• Please arrive on time. Arrivals more than 10 minutes late may result in reduced shooting time.

• If you are more than 15 minutes late without communication, the session may be considered canceled and no refund will be provided.

 

 

 

 

6. Product Refunds

 

 

• Due to the custom nature of photography products (prints, albums, digital files), all delivered products are non-refundable.

• If a product is defective or damaged, please notify us within 7 days of delivery for replacement.

 

 

 

 

7. Digital Files

 

 

• Once digital images have been delivered, no refunds will be issued.

 

 

 

 

8. Force Majeure

 

 

• We are not liable for cancellations caused by events outside of our control (such as extreme weather, natural disasters, or government restrictions). In such cases, deposits remain non-refundable, but we will work with you to reschedule your session.

 

 

 

 

9. Contact

 

 

If you have any questions regarding this Refund Policy, please contact us:

Cristina Barr Photography

Email: cristinabarrphotography@gmail.com